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A wall socket has stopped working, the plug connection is unreliable, or power trips when an appliance is connected?
Lito Electrical provides faulty socket checking and repair support for HDB flats, condominiums, landed homes and selected commercial premises in Singapore. We inspect the affected socket point and connected wiring before recommending repair or replacement.
Send us your location, a photo of the socket and a short description of what happened. Let us know whether one outlet or several electrical points are affected.
WhatsApp About a Faulty Socket
Burning Smell, Sparks or Heat? Stop Using the Socket
Do not continue using an outlet with burn marks, melted plastic, unusual heat, persistent sparking or a burning smell. Do not touch damaged or exposed electrical parts, force a stuck plug, or keep testing the socket with different appliances.
Keep people away from the affected point and arrange professional assistance. Do not remove the faceplate or attempt to repair the wiring yourself.
If there is smoke, fire or immediate danger, move to safety and call SCDF on 995. Do not wait for a WhatsApp reply.
Faulty Socket Checking Before Repair or Replacement
A socket that stops working does not automatically need the same repair as a socket with a cracked cover. The problem may involve the outlet, its connections, the wiring supplying it, or the connected appliance.
Lito Electrical checks the affected point before recommending the next step. Depending on the findings, the work may involve repairing a connection, replacing a damaged socket, or investigating a wider circuit problem.
The aim is to address the fault—not simply fit a new faceplate while leaving the underlying problem unresolved.
Tell Us What Has Stopped Working
The details you provide help us understand the job before a visit.
One socket has no powerTell us where it is and whether nearby sockets and lights are still working.
One side of a double socket has stopped workingMention which outlet is affected and whether the problem is constant or intermittent.
The plug connection works only in a certain positionDo not hold, wedge or tape the plug into place to keep it working. Stop using the affected point and describe what you noticed.
Power trips when an appliance is connectedTell us which appliance was being used and whether other electrical points lost power. Do not keep resetting the breaker or reconnecting the appliance to reproduce the fault.
Several sockets have stopped working togetherLet us know which rooms or areas are affected. This may require investigation beyond a single socket.
What the Socket Assessment May Cover
The assessment depends on the symptoms, access to the affected point and the condition of the installation.
Relevant checks may include the socket’s physical condition, accessible connections, connected wiring and whether the loss of power is limited to one point or affects a wider circuit.
After identifying the issue, we explain whether socket replacement is sufficient or whether further wiring or circuit investigation is needed.
Let us know about recent renovation work, water exposure, previous repairs or changes in appliance use. These details may help explain when the problem began.
Socket Repair or Replacement—Which Is Needed?
A damaged socket and a wiring fault are different problems, even when both result in an outlet that does not work.
Replacement may be appropriate when the outlet itself is cracked, heat-damaged, worn or otherwise unsuitable for continued use. When the fault involves the supply wiring or connections, replacing the socket alone may not resolve it.
For customers who need an additional outlet rather than fault checking, see our power socket installation and replacement services.
power socket installation and replacement services
Request a Quote for Faulty Socket Checking
The quotation depends on the fault, the number of affected points, access to the wiring and whether replacement parts or further investigation are needed.
When requesting a quote, describe the problem rather than assuming that only the socket needs replacing. Ask what the quoted scope includes, such as the visit, fault finding, labour and materials.
Photos help us understand the visible condition, but they cannot confirm the condition of wiring behind the socket. Some work can only be priced accurately after an on-site assessment.
What to Send Us on WhatsApp
Please send your address or postal code, property type and a clear photo of the affected socket taken from a safe distance.
Include a short description of the problem: when it started, whether one or several points are affected, and which appliance was in use. Mention any burning smell, visible damage, unusual heat or power tripping.
Do not remove the socket cover to take a photo. For a tenanted property or commercial unit, also let us know about any access arrangements or approvals needed for the visit.
Frequently asked questions
Why is my socket not working when the lights still work?
Different electrical points may be supplied by different circuits. Working lights do not rule out a socket or socket-circuit fault. Tell us whether nearby sockets are affected so we can understand the extent of the problem.
Does a socket with no power always need replacing?
Do not rely on a socket that works only when the plug is moved or held in position. Stop using it and arrange checking, particularly when there is heat, a burning smell, damage or crackling.
Can you quote from a photo?
A photo helps us understand the visible condition and the type of socket. It does not show every possible fault behind the faceplate. Send the symptoms and location with your photo; an on-site assessment may be needed to confirm the work required.
Can I open or repair the socket myself?
Do not remove the faceplate or attempt to repair the wiring yourself. In Singapore, electrical installation repairs and socket-outlet replacement should be carried out or supervised by an appropriately licensed electrical worker.
Arrange Faulty Socket Checking in Singapore
Need help with a socket that has stopped working?
Send Lito Electrical your location, a photo of the affected point and a short description of the fault. We will review the information and discuss the next step for checking the socket and connected wiring.
For smoke, fire or immediate danger, move to safety and call 995 rather than waiting for an appointment.
